Caryn’s work focuses on culture, relationship and performance change in large, international organisations. This work is enabled by 20+ years of deep study and practice in the area of psychology, sociology and applied neuro-science.
Caryn is currently working on global culture change programmes for one of the world’s largest engineering companies – seeking shifts in ownership, speed and social innovation throughout the many divisions. This work is responding to challenges raised by global competition, heavy cost structures and the sheer speed and depth of change being brought on by digitisation and factory automation, radically different customer purchasing and collaboration requirements and employee expectations for more democratic engagement. She is also working with several Government departments and a wide variety of other organisations, including those in the finance and technology industries.
Her work is typically described as “viral” in nature – creating and enabling social movements and experimentation. This blends the application of “rapid prototyping”, “anti-fragile” and “nudge” approaches with appreciative inquiry, storytelling and improvisation, which helps stuck organisations increase speed, local accountability, creativity, sustainability and relationship quality while reducing cost, waste and bureaucracy. This is supported by direct leadership development interventions such as coaching and peer-to-peer action learning and challenge groups, based on an action-inquiry mindset.
Caryn’s style is to be “fully in” with her clients – building strong, caring relationships, intimacy and trust, through which her natural creativity and sense of fun engages people while doing often difficult and challenging work.
She has been invited to give keynote presentations at conferences in Europe, the US, Latin America, the Middle East and Asia Pacific, on her innovative approach to high-engagement, generative strategy formation and change, sharing the stage and working platform with people like Harrison Owen, Ralph Stacey, Peter Senge, Diana Whitney, David Cooperrider, Peter Block and Frank Barrett. She has an MSc (Distinction) in Organisation Consulting gained in 1999.
Caryn has supervised and taught since 2000 on the ground-breaking Ashridge Masters in Organisation Change (AMOC). She is also working with Exeter University Business School, and guest faculty in other globally recognised institutions.
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